Product safety and reliability  issues of released products often lead to a significant cost of poor quality;

• Root cause analysis takes a lot of capacity from scarce resources
• Delivered products need to be “repaired” .

Early detection of these issues is vital. In retrospect, organisations conclude often that by monitoring and analyzing  available product related databases (development, supplier, manufacturing, service and customer complaints) an issue could have been detected much earlier .

A cost effective approach for early detection of product issues is to combine all available product data in a monitoring and real time analysis tool (Qlikview) without changing the existing databases and way of working.

Using this approach the cost of poor quality will be significantly reduced:

• Safety and reliability issues are detected by dashboards correlating trends between different types of product data.
• Root causes are earlier identified by real time analyses of all available data.